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Who we help · Pet stores · Accounting

Pet store books that keep pace with fast feed and slow hardgoods.

Pet retail runs at two speeds: feed and consumables that turn in days, and hardgoods that can sit for a season. We build the books on your POS departments so each line reports its own turns and margin, the grooming corner and self-wash stand as their own profit lines, and loyalty points sit on the balance sheet as the liability they are.

Pet store owner stocking shelves

Two speeds of stock, one set of books

A pet store's inventory lives at two speeds. Kibble, litter, treats and frozen raw turn over in days and expire on a date; crates, tanks, terrarium kits and premium carriers can hold a shelf for months without moving. Books that pour both into one inventory number hide the question that matters at ordering time: which dollars are working and which are parked.

So we build the chart of accounts on the POS departments. Lightspeed Retail and Square for Retail both export department sales and cost cleanly, and QuickBooks Online carries them as separate margin lines rather than one blended figure. Supplier invoices land through Dext and match against receiving, so the cost side stays honest between counts. Month-end then shows what the floor already suspects: feed turning fast at thin margin, hardgoods earning more per unit while tying up cash for longer.

LineHow it movesWhat the books must show
Feed & consumablesFast turns, dated stockTurns by product family, expiry losses recorded as they happen
HardgoodsSlow and seasonalAging, markdowns, cash tied up per category
Live animalsHeld, fed and cared forCare costs captured against the line, mortality logged
Grooming corner & self-washSold by the slot, no stockOwn revenue, labour and supplies lines

Cycle counts by department beat one painful annual count. Counting the feed wall monthly and the aquarium aisle quarterly keeps the book inventory believable all year and makes shrink a number you can act on instead of a year-end shock.

The tub is a second business at the same till

A grooming corner or self-wash bay is not retail with wet floors; it is labour sold by the hour. It deserves its own revenue line, its own direct costs and its own margin. When the bather's wages, the shampoo and the dryer maintenance hide inside general store expenses, the service looks free and the retail margin looks worse than it is. We split the two so you can tell whether the tub earns its square footage.

Payroll for groomers, floor staff and the weekend student runs inside the same engagement, because End-to-End Accounting delivers bookkeeping, payroll, reporting and tax filing under one roof rather than as bolted-on pieces. Commission arrangements for a contract groomer are documented and booked as what they are, not left ambiguous for the CRA to characterize later.

Points and gift cards are money you owe

A loyalty program is a promise with a dollar value. Points earned but not yet redeemed are an obligation the balance sheet should carry, not a surprise that lands when a regular cashes in a winter of stamps on a bag of food. Gift cards behave the same way, with an HST wrinkle worth knowing: no tax when the card is sold, tax when it is redeemed at the register. We book both properly, so a strong December of gift-card sales reads as the deferred revenue it is instead of inflating December's results and puzzling January's.

Live animals, recorded like the living inventory they are

Animals waiting for homes eat, need bedding and occasionally need a vet. Those are costs of holding inventory, and generic bookkeeping scatters them across expense accounts where nobody can see what the livestock corner actually costs to run. We capture them against the livestock line and keep a simple mortality log, so losses are written down when they happen with paper behind them. The deduction side of those writedowns belongs to the tax file, and it stands or falls on records made now, not reconstructed in April.

A close that matches how the store runs

Every day, the POS close reconciles to the deposit and the card settlements, so cash over or short surfaces the same week it happens. Every month, you get margin by department, inventory position at both speeds, the loyalty and gift-card liabilities, payroll filed and the HST return built from a register where every pet line charges 13%. The tax treatment itself trips up owners arriving from food retail, and Corporate Tax Filing deals with that at filing time from the same clean books. For a small single-counter shop not ready for a monthly engagement, CPA Quick Support at $99/month answers the bookkeeping and CRA questions until it is. Everything beyond that is quoted in writing after a free 15-minute discovery call.

Common questions

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Do you set up our POS departments or work with what we have?

We start with the departments already in Lightspeed or Square and only restructure where lines are blended, such as grooming revenue mixed into retail. The goal is books that mirror how you already ring sales, with as little re-tagging as possible.

How should our loyalty program show up in the books?

Outstanding points are a liability, booked as customers earn them and released as they redeem. Carried properly, redemptions stop distorting the margin of whichever month a regular happens to cash in.

Can you handle payroll for groomers and floor staff?

Yes. Payroll runs inside End-to-End Accounting, including commission arrangements for groomers, with remittances and T4s handled on schedule rather than as a separate service you have to coordinate.

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A free 15-minute discovery call, no commitment. Walla replies within two business days, either way.

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