Frequently asked questions
Find answers to common questions about our services, process, and pricing.
Fees, estimates, and payments
Select from personal tax, corporate tax, or end-to-end accounting, answer a few straightforward questions about your situation, and receive a detailed, personalized quote instantly. It’s complimentary, takes under 2 minutes, and requires no sign-up or commitment.
Your quote is based on the information you provide. As long as everything is accurate, that’s your price. If we discover your situation is more complex than originally described — for example, undisclosed income sources, prior-year issues, or missing records — we’ll discuss the adjustment with you and obtain your approval before any additional work begins. You will never receive an unexpected invoice.
Many of our clients start with one service and expand as their business grows. Whether you’re adding tax planning, upgrading to end-to-end accounting, or requesting a business plan, each new service is scoped and quoted separately — so you always know exactly what you’re investing in before we begin.
CPA Quick Support is an ongoing monthly advisory subscription — you receive 3 topics per month with unlimited follow-up questions and a complimentary CRA letter review. A consultation is a one-time private session for a specific question or need. If you find yourself reaching out with questions regularly, the subscription offers significantly better value.
It starts with a discovery call where you walk us through your situation and we share our perspective on how to approach it. From there, if there’s a mutual fit, we define the scope, deliverables, and investment involved. It’s a conversation between professionals — you’ll know quickly whether working together makes sense.
For standard engagements, payment is due in full before work begins. For larger or multi-phase projects, we require a deposit to commence work, with milestone payments throughout the engagement and the final balance due upon completion — prior to delivery of final work product. Monthly services such as end-to-end accounting and CPA Quick Support are billed on a recurring monthly cycle.
Yes, at any time. There are no contracts or long-term commitments. Submit a written cancellation request through the client portal and your access remains active until the end of the current billing period.
At a large firm, your file gets passed between rotating junior staff and you wait weeks for a response. At Tauro, you get a dedicated CPA who knows your business — backed by a team with the depth and resources to handle complex engagements, from corporate restructuring to business financing. We deliver the strategic, year-round guidance that larger firms reserve for their top-tier clients, with the responsiveness and attention they simply can’t match.
Complete accounting management
You get a dedicated CPA managing your account, backed by a full team with expertise across bookkeeping, tax, payroll, CRA compliance, and strategic advisory. That’s a range of knowledge that’s difficult and expensive to find in a single hire. There’s no payroll tax, no benefits to cover, no vacation to manage, and no risk of turnover leaving you scrambling. Your team scales with your business — as your needs grow, your support grows with it.
You’ll have a dedicated CPA as your primary point of contact — someone who knows your business, your industry, and your goals. Behind that CPA is a team that supports the day-to-day work on your file.
Tax-ready ensures your books are accurate, categorized, and ready for your year-end return. Audit-ready goes further — full supporting documentation for every transaction, adjustments, accruals, and reconciliations so your books hold up under scrutiny. If your business is ever audited or you need financials that meet a higher standard, audit-ready gives you significantly more confidence in that process.
Yes. Changes take effect on your next billing cycle and your monthly price adjusts to reflect the updated scope.
You select the services you need, and your monthly price reflects exactly what you chose. No hourly billing, no per-transaction charges, and no surprise fees. If your needs change, your price adjusts on the next billing cycle.
If you’ve included CRA audit support in your plan, we handle the entire process on your behalf: documentation, CRA communication, and resolution, at no additional cost. If it’s not included in your plan and an audit arises, it would be billed separately.
Once you’ve chosen your plan and we have access to your accounts, onboarding typically takes one to two weeks depending on the state of your current books. If there’s prior work that needs to be completed before we begin, the quote process covers this and factors it into your pricing.
Reorganizing your business
It depends on the complexity of the structure and the number of parties involved. Simple reorganizations can be completed in a few weeks. More complex structures involving multiple entities, legal coordination, and regulatory filings can take several months.
Yes. Restructuring often requires legal documentation. We coordinate directly with your legal counsel to ensure the tax strategy and legal execution are aligned. If you don’t have a lawyer, we can recommend one.
When done correctly, most restructuring transactions can be completed on a tax-deferred basis. Part of our process is modelling the tax impact before implementation so there are no surprises.
Loan preparation and lending
No. All credit decisions and loan terms are made solely by the lending institution. What we do is ensure your application is as strong as it can be before it reaches them.
No. We are a CPA firm that provides independent financing advisory services. We prepare your financial documentation, analyze your position, and where appropriate, introduce you to the financial institution we believe is most suited to your needs. We do not receive lender commissions.
Yes. We review your current financial position, identify what likely contributed to the decline, and work with you to address those gaps before reapplying.
The preparation phase typically takes one to two weeks. Once submitted, lenders generally require four to six weeks for their review. From start to finish, expect five to eight weeks.
Financial statement preparation
A compilation involves preparing financial statements based on information and explanations provided by management, with inquiries as needed. No assurance is provided. A review goes further — it includes analytical procedures and more extensive inquiries, and the CPA issues a limited assurance report.
It depends on who is requesting the statements and what they require. Most private businesses need a compilation. If your lender or investor specifically asks for reviewed financial statements or limited assurance, then a review engagement is required. We can help you determine the right level.
A T2 is your corporate tax return filed with the CRA. Compiled or reviewed financial statements are separate — they’re prepared for lenders, investors, partners, or governance purposes. Some businesses need both.
Strategic financial leadership
Accounting handles your day-to-day financials and compliance. Fractional CFO services add a strategic layer — analyzing your numbers, building forecasts, and helping you make informed financial decisions.
Yes. Many clients who use our End-to-End Accounting service add Fractional CFO for the strategic layer. The two work well together.
A bookkeeper records transactions. A Fractional CFO interprets them and helps you make decisions based on the numbers. If nobody is reviewing your financials strategically, this fills that gap.
Ready to get started?
Book a free consultation and see how Tauro can support your business.