Terms of Service

Introduction & scope These Terms of Service ("Terms") govern your use of the Tauro Accounting website and the professional services provided by Tauro Accounting ("Tauro", "we", "us"). By engaging our services or using the website you accept these Terms. If you do not agree, do not use our website or retain our services.

1. Definitions

  • "Client": the person or entity that engages Tauro for services.
  • "Services": accounting, bookkeeping, tax, payroll, advisory and related services provided by Tauro.
  • "Engagement Letter": the document or electronic agreement that sets out the scope, fees and specific terms for Services.

2. Scope and Engagement

Services are provided only under a signed Engagement Letter or written agreement. Website content, pricing, or descriptions are informational only and do not create a binding contract. An Engagement Letter that the Client signs (electronically or on paper) will govern the relationship.

3. Client responsibilities

The Client agrees to:

  • Provide complete, accurate and timely information and documents required for Tauro to perform Services
  • Cooperate with requests for approvals, signatures, and access to systems
  • Maintain backups of Client-owned data

4. Fees, invoices and payment

The Client agrees to:

  • Payment terms (deposits, progress payments, final payment) will be set out in the written contract or invoice.
  • Tauro may charge interest on overdue amounts and may suspend services for non-payment.

5. Confidentiality and data handling

We will keep Client information confidential in accordance with professional standards. However, confidentiality is subject to legal obligations and regulatory requirements. We may disclose information where required by law, or with your consent.

6. Documents, records and retention

We will maintain work papers and records related to the Services in accordance with professional requirements and applicable law. Tax and accounting records are typically retained for at least six (6) years from the end of the tax year to which they relate.

7. Professional standards and reliance

We will perform Services in a professional manner consistent with applicable standards for accounting and tax professionals. Our work is based on information you provide; we are not responsible for undisclosed, inaccurate or incomplete information supplied by the Client.

8. Limitation of liability

To the maximum extent permitted by law, Tauro’s liability for any claim arising from or related to the Services or these Terms will not exceed the fees paid by the Client for the specific Services that gave rise to the claim. Tauro is not liable for indirect, incidental, special or consequential damages, except where prohibited by law.

9. Indemnity

The Client agrees to indemnify and hold Tauro harmless from any loss, claim, liability or expense arising from the Client’s breach of these Terms, negligence, or misuse of services.

10. Termination

Either party may terminate an Engagement Letter in accordance with its terms. Tauro may suspend or stop Services for non-payment or material breach. On termination, outstanding fees and expenses become immediately due.

11. Governing law and dispute resolution

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada. Parties should attempt to resolve disputes in good faith, and may pursue mediation before initiating litigation where practicable.

12. Third-party services and links

We may use third-party service providers (cloud accounting platforms, payroll providers, payment processors). We are not responsible for the terms or practices of third-parties; you should review their terms and privacy policies when relevant.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on our website with an updated effective date. Continued use of our website or services after posting constitutes acceptance of the updated Terms.

14. Contact and legal review

If you have questions about these Terms or the Privacy Policy, contact us through the website or by phone. These drafts are intended to be practical and client-friendly but should be reviewed by your legal counsel (or Tauro’s legal counsel) before publishing to ensure they align with regulatory, contractual and insurance requirements.

Unlock effortless accounting

Your first consultation is free. Let’s talk about your goals and needs.